Nov 14, 2025

Peppr vs SpotOn: Restaurant POS

Looking to compare Peppr vs SpotOn? Get the insights on which POS system is best for restaurant growth.

Peppr vs SpotOn: Restaurant POS

Peppr vs SpotOn: Restaurant POS Comparison

Peppr POS is built for independent restaurants, while SpotOn POS serves a broader hospitality market. With restaurant-focused tools, transparent pricing, and local support, Peppr gives small businesses the reliability they need. SpotOn offers flexibility across cafés, bars, and venues, while Peppr’s restaurant-first approach stands out as the better fit for independent operators who need reliability without extra complexity.

Peppr vs. SpotOn: At a Glance

Both Peppr and SpotOn deliver reliable POS systems, but they serve different needs. Peppr zeroes in on independent restaurants, while SpotOn serves cafés, bars, and venues. Refer to the table below to compare their features side by side.

Table format (At-a-Glance Comparison)

Peppr SpotOn
Pricing
Pricing
Local support
Remote onboarding & 24/7 support (business hours is from 8 am to 12 midnight CT)
Integrations (delivery, scheduling, loyalty, etc.)
Commission-free online & dine-in ordering
Handheld devices & mobile interface
Staff scheduling, payroll, tip management (7shifts integration)
Kitchen display / KDS features (KDS coming Aug ’25)
Sleek, durable hardware

Looking at other POS options too? Check out our guide on Peppr vs. Lightspeed POS for another side-by-side comparison.

What’s the Difference Between Peppr and SpotOn?

The main difference between Peppr and SpotOn lies in focus. Peppr builds its POS around restaurant operations. SpotOn spreads its reach across multiple industries, including retail, cafés, and event venues.

Peppr’s Restaurant-First Platform vs. SpotOn’s All-in-One System

Peppr POS focuses on the daily needs of independent restaurants with custom menu management, table layouts, staff-friendly order screens, and real-time ticket views. Peppr helps streamline order management every shift and offers a mobile-first interface, allowing servers to take orders and process payments anywhere. 

SpotOn, on the other hand, supports a broader range of hospitality businesses, including cafés, bars, and stadiums.  While SpotOn enables flexible menu configurations, the setup often takes more time for small restaurant teams, and its restaurant-specific features may not feel as tailored or deep as Peppr’s.

See how Peppr POS can simplify your restaurant operations on our product page.

Hands-On Setup vs. Digital Onboarding

Peppr sends local specialists to handle installation, menu setup, and staff training, making onboarding simple for busy owners who lack in-house IT teams. This hands-on approach ensures restaurants start strong with a system built around their workflows. 

SpotOn relies more on remote onboarding, which can be convenient for larger multi-location brands. SpotOn provides demos for onboarding teams, but the process may feel less personal for smaller independent restaurants.

Pricing Transparency vs. Custom Contracts

Peppr offers simple month-to-month pricing with no hidden fees or contracts. Meanwhile, SpotOn uses custom quotes, and some customers report incurring setup fees or being locked into hardware. SpotOn also offers paid upgrades for premium features, which can raise costs over time.

For a deeper look at POS options beyond SpotOn, see our guide on SpotOn alternatives.

Menu Control & Modifiers: Peppr’s Simplicity Shines

Peppr makes menu management simple with drag-and-drop edits that update items, prices, and modifiers across all terminals. This speed is ideal for fast-paced kitchens and seasonal menus. Peppr processes online and dine-in orders without confusion, keeping workflows smooth. SpotOn also offers a robust menu builder, but it requires a longer learning and configuration process, which can be slower for smaller teams.

Online Ordering & Delivery Integrations

Peppr gives restaurants commission-free online ordering, and Peppr syncs with third-party delivery services, such as DoorDash and Uber Eats. Orders flow into one system, which keeps operations efficient and margins protected. SpotOn also offers strong built-in ordering and delivery features; however, some restaurants report incurring extra monthly add-ons or percentage-based fees that increase costs.

Peppr offers better focus

Peppr and SpotOn both provide reliable POS systems, but their priorities differ. SpotOn caters to a broad range of industries, while Peppr was designed from the ground up for restaurants. Its tools, pricing, and support address real restaurant challenges, making Peppr the smarter option for independent operators.

Why People Choose Peppr?

Restaurant owners choose Peppr because it is built for their operations. It simplifies reservations, unifies staff and order management, and supports payments in one system. Both platforms offer customer support, but Peppr’s local teams provide faster in-person help.

Local Team Setup No Hidden Fees Tailored for Restaurants Fast Staff Adoption
Peppr provides in-person installation and onboarding for every restaurant. Peppr uses flat-rate, flexible plans with no surprise costs. Menus, ordering, and floor plans are designed to be efficient and straightforward. The easy-to-use layout helps new hires get comfortable quickly.

Key Takeaways

  • Peppr is built specifically for independent restaurants, while SpotOn serves a broader hospitality market that includes cafés, bars, and retail.
  • Peppr offers transparent pricing, simple menu management, and local in-person support, making it easier to use and adopt.
  • SpotOn provides advanced features like marketing and loyalty, but its complexity and extra costs can make Peppr the better fit for small restaurant teams.

Frequently Asked Questions (FAQs)

Q: What are the key differences between Peppr and SpotOn POS?

The main difference between Peppr and SpotOn POS is how they serve operators. Peppr is designed for independent restaurants with easy menu edits, smooth ordering, and seamless integrations. SpotOn supports a wider market and offers loyalty and marketing features, but its system can be complicated for small teams. Both platforms provide sales tracking analytics and customer data, yet Peppr keeps its tools easier to use.

Q: Why should I switch from SpotOn to Peppr?

SpotOn is robust, but many small restaurants find it complex and costly. Peppr offers transparent month-to-month pricing, no long-term contracts, and restaurant-specific features that keep operations simple. With Peppr offering local, hands-on support, making the switch is easy and gives restaurants a partner who truly understands their needs.

Q: What if my team already uses SpotOn? How easy is it to switch to Peppr?

Moving to Peppr is simple. With menu setup, hardware installation, and staff training managed for you, your restaurant stays focused on serving guests. SpotOn is easy to install with minimal downtime, but Peppr adds in-person onboarding and a dedicated success manager to ensure your staff feels confident throughout the transition.

Q: SpotOn is known for its advanced features. Does Peppr offer similar tools?

Yes. SpotOn offers integrated marketing tools, and businesses scale faster using SpotOn’s analytics, while Peppr centers on features that simplify daily restaurant operations. Its handheld POS supports tableside ordering with real-time menu edits, online ordering, and 7shifts for labour. Peppr may offer fewer advanced extras, but its tools are easier to use and tailored for restaurant staff.

Q: How is Peppr the best alternative to SpotOn?

Peppr is the best alternative for independent restaurants because it removes the complexity of SpotOn’s pricing and software. It offers transparent month-to-month plans, seamless integrations, and restaurant-first features. Both systems allow remote dashboard access, and both platforms manage staff scheduling, but SpotOn serves many industries and can feel heavy for small teams. Peppr focuses only on restaurants with simple tools and local, in-person support.

Still Comparing Peppr and SpotOn POS?

Peppr keeps restaurant technology simple, reliable, and built to help independent owners focus on guests instead of software.

Ready to upgrade your restaurant’s tech? Let’s get started!

Peppr vs SpotOn: Restaurant POS Comparison

Peppr POS is built for independent restaurants, while SpotOn POS serves a broader hospitality market. With restaurant-focused tools, transparent pricing, and local support, Peppr gives small businesses the reliability they need. SpotOn offers flexibility across cafés, bars, and venues, while Peppr’s restaurant-first approach stands out as the better fit for independent operators who need reliability without extra complexity.

Peppr vs. SpotOn: At a Glance

Both Peppr and SpotOn deliver reliable POS systems, but they serve different needs. Peppr zeroes in on independent restaurants, while SpotOn serves cafés, bars, and venues. Refer to the table below to compare their features side by side.

Table format (At-a-Glance Comparison)

Peppr SpotOn
Pricing
Pricing
Local support
Remote onboarding & 24/7 support (business hours is from 8 am to 12 midnight CT)
Integrations (delivery, scheduling, loyalty, etc.)
Commission-free online & dine-in ordering
Handheld devices & mobile interface
Staff scheduling, payroll, tip management (7shifts integration)
Kitchen display / KDS features (KDS coming Aug ’25)
Sleek, durable hardware

Looking at other POS options too? Check out our guide on Peppr vs. Lightspeed POS for another side-by-side comparison.

What’s the Difference Between Peppr and SpotOn?

The main difference between Peppr and SpotOn lies in focus. Peppr builds its POS around restaurant operations. SpotOn spreads its reach across multiple industries, including retail, cafés, and event venues.

Peppr’s Restaurant-First Platform vs. SpotOn’s All-in-One System

Peppr POS focuses on the daily needs of independent restaurants with custom menu management, table layouts, staff-friendly order screens, and real-time ticket views. Peppr helps streamline order management every shift and offers a mobile-first interface, allowing servers to take orders and process payments anywhere. 

SpotOn, on the other hand, supports a broader range of hospitality businesses, including cafés, bars, and stadiums.  While SpotOn enables flexible menu configurations, the setup often takes more time for small restaurant teams, and its restaurant-specific features may not feel as tailored or deep as Peppr’s.

See how Peppr POS can simplify your restaurant operations on our product page.

Hands-On Setup vs. Digital Onboarding

Peppr sends local specialists to handle installation, menu setup, and staff training, making onboarding simple for busy owners who lack in-house IT teams. This hands-on approach ensures restaurants start strong with a system built around their workflows. 

SpotOn relies more on remote onboarding, which can be convenient for larger multi-location brands. SpotOn provides demos for onboarding teams, but the process may feel less personal for smaller independent restaurants.

Pricing Transparency vs. Custom Contracts

Peppr offers simple month-to-month pricing with no hidden fees or contracts. Meanwhile, SpotOn uses custom quotes, and some customers report incurring setup fees or being locked into hardware. SpotOn also offers paid upgrades for premium features, which can raise costs over time.

For a deeper look at POS options beyond SpotOn, see our guide on SpotOn alternatives.

Menu Control & Modifiers: Peppr’s Simplicity Shines

Peppr makes menu management simple with drag-and-drop edits that update items, prices, and modifiers across all terminals. This speed is ideal for fast-paced kitchens and seasonal menus. Peppr processes online and dine-in orders without confusion, keeping workflows smooth. SpotOn also offers a robust menu builder, but it requires a longer learning and configuration process, which can be slower for smaller teams.

Online Ordering & Delivery Integrations

Peppr gives restaurants commission-free online ordering, and Peppr syncs with third-party delivery services, such as DoorDash and Uber Eats. Orders flow into one system, which keeps operations efficient and margins protected. SpotOn also offers strong built-in ordering and delivery features; however, some restaurants report incurring extra monthly add-ons or percentage-based fees that increase costs.

Peppr offers better focus

Peppr and SpotOn both provide reliable POS systems, but their priorities differ. SpotOn caters to a broad range of industries, while Peppr was designed from the ground up for restaurants. Its tools, pricing, and support address real restaurant challenges, making Peppr the smarter option for independent operators.

Why People Choose Peppr?

Restaurant owners choose Peppr because it is built for their operations. It simplifies reservations, unifies staff and order management, and supports payments in one system. Both platforms offer customer support, but Peppr’s local teams provide faster in-person help.

Local Team Setup No Hidden Fees Tailored for Restaurants Fast Staff Adoption
Peppr provides in-person installation and onboarding for every restaurant. Peppr uses flat-rate, flexible plans with no surprise costs. Menus, ordering, and floor plans are designed to be efficient and straightforward. The easy-to-use layout helps new hires get comfortable quickly.

Key Takeaways

  • Peppr is built specifically for independent restaurants, while SpotOn serves a broader hospitality market that includes cafés, bars, and retail.
  • Peppr offers transparent pricing, simple menu management, and local in-person support, making it easier to use and adopt.
  • SpotOn provides advanced features like marketing and loyalty, but its complexity and extra costs can make Peppr the better fit for small restaurant teams.

Frequently Asked Questions (FAQs)

Q: What are the key differences between Peppr and SpotOn POS?

The main difference between Peppr and SpotOn POS is how they serve operators. Peppr is designed for independent restaurants with easy menu edits, smooth ordering, and seamless integrations. SpotOn supports a wider market and offers loyalty and marketing features, but its system can be complicated for small teams. Both platforms provide sales tracking analytics and customer data, yet Peppr keeps its tools easier to use.

Q: Why should I switch from SpotOn to Peppr?

SpotOn is robust, but many small restaurants find it complex and costly. Peppr offers transparent month-to-month pricing, no long-term contracts, and restaurant-specific features that keep operations simple. With Peppr offering local, hands-on support, making the switch is easy and gives restaurants a partner who truly understands their needs.

Q: What if my team already uses SpotOn? How easy is it to switch to Peppr?

Moving to Peppr is simple. With menu setup, hardware installation, and staff training managed for you, your restaurant stays focused on serving guests. SpotOn is easy to install with minimal downtime, but Peppr adds in-person onboarding and a dedicated success manager to ensure your staff feels confident throughout the transition.

Q: SpotOn is known for its advanced features. Does Peppr offer similar tools?

Yes. SpotOn offers integrated marketing tools, and businesses scale faster using SpotOn’s analytics, while Peppr centers on features that simplify daily restaurant operations. Its handheld POS supports tableside ordering with real-time menu edits, online ordering, and 7shifts for labour. Peppr may offer fewer advanced extras, but its tools are easier to use and tailored for restaurant staff.

Q: How is Peppr the best alternative to SpotOn?

Peppr is the best alternative for independent restaurants because it removes the complexity of SpotOn’s pricing and software. It offers transparent month-to-month plans, seamless integrations, and restaurant-first features. Both systems allow remote dashboard access, and both platforms manage staff scheduling, but SpotOn serves many industries and can feel heavy for small teams. Peppr focuses only on restaurants with simple tools and local, in-person support.

Still Comparing Peppr and SpotOn POS?

Peppr keeps restaurant technology simple, reliable, and built to help independent owners focus on guests instead of software.

Ready to upgrade your restaurant’s tech? Let’s get started!

Start Powering Your Restaurant With Smarter Technology