Peppr vs Square POS: Restaurant-focused features, transparent pricing & better support
When your business relies on speed and precision, a generic POS system simply won't cut it.
Square POS serves a wide variety of businesses, but Peppr is built specifically for independent restaurants. Comparing both POS systems in 2025 will make you realize how Peppr's restaurant-focused features, transparent pricing, and hands-on support give it the edge.
Both POS systems support payment processing, manage inventory, and streamline checkout processes. However, unlike Square's general-purpose tools, Peppr's features are specifically tailored for restaurant success.
A strong POS system is crucial for your restaurant's daily efficiency and long-term success.
See how Peppr and Square POS compare on the features that matter most to your restaurant.
Want to see how Peppr compares to other top POS systems? Read our full Peppr vs. Toast POS comparison.
The main difference between Peppr and Square POS is focus. Square POS supports multiple industries through its cloud-based POS platform, but Peppr offers features that are designed specifically for restaurants. Peppr’s purpose-built, service-optimized features for restaurants make it a better fit for real-life kitchen workflows, order management, and business scalability.
Peppr is designed specifically for restaurants, featuring tableside ordering, drag-and-drop menu management, real-time menu updates, and smart kitchen routing that keeps orders synced and service flowing smoothly.
Square offers restaurant tools, but most are locked behind paid plans. It supports payment processing and offers flexibility across QSR and FSR models. However, having a system designed for general use can limit flexibility in areas such as modifiers, integrations, and kitchen coordination.
Unlike most POS providers, Peppr offers transparent, flat-rate pricing for menu management, ordering, and integrations, with more features launching soon. There are no surprise fees, long-term commitments, or upsells just to unlock essential features.
At the end of the day, Square’s pricing becomes difficult to predict and scale with confidence because of tiered payment processing rates and optional add-ons that inflate costs and limit transparency as your business grows.
Peppr’s support begins before your first order. The local team installs your hardware, connects with devices across FOH and BOH, configures your menu, and trains your staff onsite. Whether you're running one location or several, Peppr enables multi-location support that scales with ease. Even during peak hours, real people are ready to troubleshoot or optimize, delivering hands-on help that truly enhances the user experience.
Square offers phone support and help centers, but onboarding is mostly DIY. Premium plans include more assistance, but many restaurant owners report slow response times when they need help most.
If you're running a restaurant, Peppr delivers the purpose-built tools, features, and support that general POS systems like Square simply can’t match. Here are Square POS alternatives to consider if you're looking for a POS system built specifically for restaurants.
Menu flexibility is essential when running a restaurant. With Peppr, restaurant owners have complete control over pricing, specials, modifiers, and item availability in just a few clicks. Peppr’s POS system also allows small business owners to easily manage seasonal updates and complex menu structures, ensuring they adapt in real-time.
Additionally, Peppr processes payments quickly by providing full functionality across tablet POS, desktop, and mobile POS systems, all while keeping your front- and back-of-house teams perfectly in sync.
When it comes to usability, Peppr is built for hospitality from the ground up. Its intuitive interface is designed so that restaurant staff can master it in minutes, making tableside ordering, quick menu edits, and order routing seamless and efficient.
In contrast, Square’s interface is built to serve many industries, which can make it feel cluttered or overly complex for restaurant-specific workflows. For busy teams trying to move fast, that extra friction can slow things down. Peppr simplifies the experience, delivering a smoother service flow where it matters most.
Peppr optimizes operations for speed, not screen time.
Peppr is the POS system for independent restaurants. From pricing to support to real business growth tools, it’s the platform built with your hustle in mind.
Peppr is built exclusively for independent restaurants, while Square POS serves multiple industries with a broader, less specialized approach.
Peppr offers restaurant-first features, including tableside ordering, seamless integrations (e.g., DoorDash, 7shifts), and essential reporting tools such as sales summaries, labor reports, and payouts. In contrast, Square’s features are more general, often requiring paid upgrades to match the depth Peppr delivers out of the box.
Peppr eliminates the headaches associated with Square. Using Square requires certain upgrades to access restaurant-specific tools that are already included by default when you use Peppr. These tools include tailored menu management and intuitive staff workflows, along with transparent, flat-rate pricing.
With Peppr, you get hands-on, in-person support from a team that knows how to operate restaurants. Using Peppr means you get a POS solution that helps track sales data, control costs, and evaluate business performance to make informed decisions for your restaurant.
Switching to Peppr is simple and fully supported. You don’t have to lift a finger because our team handles everything from migrating your menu to setting up your POS terminals. With our white-glove onboarding, on-site installation, and hands-on training, you and your staff can start running the business in no time.
Yes, Peppr offers the same user-friendly experience, but even better. Square’s interface is easy to navigate, but it is designed for a wide range of businesses. Peppr delivers a customized interface built for restaurant teams, featuring intuitive workflows such as tableside ordering, real-time menu updates, and streamlined kitchen workflows, all designed to keep service fast and seamless.
Peppr provides a comprehensive restaurant management platform for independent establishments, offering more than just payment processing. It includes features like tableside ordering, sales summaries, labor tracking, and payout overviews, as well as integrations with services like DoorDash and 7shifts to streamline operations.
Unlike Square, Peppr provides transparent pricing and more control over payments, taxes, and transactions, making it a more scalable solution for restaurants.
If you’re still exploring your options, you can discover how Peppr compares to Toast POS alternatives in this comprehensive guide.
Peppr understands the unique challenges that come with running an independent restaurant. This is why our POS solutions are specifically designed to meet your needs and provide unbeatable customer service, real-time insights, and software that actually works for you.